Complaint Statistics

2022 Complaint Statistics

312

Complaints received

291

Complaints closed

2022 Closed Complaints

by Primary Category of Practice Deficiency

Quality of care/Treatment

75

Communication

75

Ethics

75

Medical Records

75

Practice Management

75

Health System Issues

75

Outcomes of complaints Closed in 2022

159

Closed by Registrar

Dismissed by Registrar

Withdrawn

Closed (Incorrect Physician)

130

Closed by
Investigation Committee

Dismissed

Dismissed with Advice

Caution

Advice

Caution with Competence Assessment

Consensual Reprimand

Consensual Retirement

2 complaints were closed as a result of Hearing Committee decisions

Complaints Received: 6-Year Overview

2017-2022

220

259

257

289

417

312

75

2017

75

2018

75

2019

75

2020

75

2021

75

2022

THE COLLEGE RECEIVED 92 more COMPLAINTS IN 2022 COMPARED TO 2017

42%

increase in complaints

OVER THE PAST 6 YEARS